Shipping policy

Last Updated: September 24, 2026

Thank you for shopping with Wikbik. This Shipping Policy explains our order processing times, shipping schedule, estimated delivery times, shipping costs, and delivery areas.

Shipping Area

Wikbik currently ships to customers within the 48 contiguous United States.

At this time, we do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

Order Cutoff Time

Our daily order cutoff time is:

5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET, Monday through Friday, will begin processing according to our normal handling schedule.

Orders placed after 5:00 PM ET will be treated as orders placed on the next business day.

Orders placed on Saturdays, Sundays, or U.S. public holidays will begin processing on the next business day.

Order Processing Time

Processing / Handling Time: 1–2 business days

Our normal order processing days are:

Monday through Friday

We do not count Saturdays, Sundays, or U.S. public holidays as processing days.

Processing time begins after your payment has been successfully confirmed.

Once your order has been processed and handed over to the shipping carrier, the transit period begins.

Transit Time

Estimated Transit Time: 3–5 business days

Transit time refers to the period between the order being handed over to the shipping carrier and delivery to the customer.

Our estimated transit days are:

Monday through Friday

Delivery times may occasionally be affected by carrier delays, severe weather, public holidays, high shipping volumes, or other circumstances outside our reasonable control.

Estimated Total Delivery Time

Our estimated total delivery time is:

4–7 business days

This consists of:

Processing Time: 1–2 business days
Transit Time: 3–5 business days

Estimated delivery time starts from the first eligible business day after your order is placed according to our order cutoff schedule.

Example

If an eligible order is placed before 5:00 PM ET on Monday, processing normally takes 1–2 business days, followed by approximately 3–5 business days in transit.

The actual delivery date may vary depending on the carrier and destination.

Shipping Cost

Wikbik currently offers:

FREE Standard Shipping

Shipping Cost: $0.00 USD

No minimum purchase amount is required for standard free shipping to eligible destinations within the 48 contiguous United States.

Any applicable shipping information will be displayed before checkout is completed.

Order Fulfillment

Orders placed through Wikbik are fulfilled by our third-party logistics partners located in the United States.

Orders are prepared and dispatched through our U.S. fulfillment network for delivery to eligible addresses within the 48 contiguous United States.

Shipping Confirmation and Tracking

After your order has been shipped, tracking information will be provided when available.

Please allow some time for the shipping carrier's tracking system to update after your shipping confirmation has been issued.

If your tracking information has not updated for an extended period, please contact us at:

service@wikbik.shop

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at:

service@wikbik.shop

We will make reasonable efforts to update the address before the order enters fulfillment.

Once an order has been processed or transferred to the shipping carrier, we may not be able to modify the shipping address.

Shipping Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control, including:

Carrier delays
Severe weather
U.S. public holidays
High shipping volumes
Incorrect or incomplete shipping information
Transportation disruptions

If your order is significantly delayed, please contact us and provide your order number so we can review the available shipment information.

Lost or Missing Packages

If tracking information shows that your package has been delivered but you cannot locate it, please check the delivery location, household members, neighbors, or building management where applicable.

If you are still unable to locate your package, contact us at:

service@wikbik.shop

Please include your order number and relevant tracking information.